Everything you need to know about HirePass

Manual checks require candidates to present original documents in person for verification. Digital checks use certified Identity Service Providers or the Home Office share code service, so you can verify everything online. You get full compliance without the paperwork.

Most check elements are completed instantly. International checks and employment references might take a few days, depending on the country and verification requirements.

We handle the full range: identity verification, address history, right to work, employment references, education verification, criminal record checks (DBS), financial regulatory checks (FCA), directorship searches, sanctions list screening, social media background searches, and more. All delivered digitally without paperwork.

We'll notify you immediately and help you request the candidate to provide further information, using our guided templates. We log everything in an audit-ready report, and everyone stays compliant with fair treatment and proper documentation.

Yes. We offer pre-built integrations with straightforward setup, and our support team is available to help. We also provide API access for custom integrations if your team prefers to build something specific.

Absolutely. Add your logo and custom messaging, it's all available in your account settings.

Very flexible. Choose exactly the check elements you need, create custom packages for different roles, and save templates for future use. You only pay for what you actually need.

Yes. Senior positions can have comprehensive checks whilst temporary staff get streamlined processes, all managed within the same platform.

Candidates receive a personalised onboarding form via email. Our AI reads their documents and pre-fills all information, so they just need to verify the details and provide consent to initiate the process.

Only what's needed for their specific checks. Our AI-powered forms adapt to each person's circumstances, asking relevant questions about identity, address history, employment records, and qualifications.

Yes. Our onboarding forms works perfectly on smartphones and tablets.

Our processes fully comply with UK GDPR and the Data Protection Act, all overseen by our Data Protection Officer.

All data is stored on ISO 27001 certified servers located in the UK. Access is controlled through role-based permissions with comprehensive audit trails tracking all system interactions.

GDPR compliance was built into our platform from the start. We implement data minimisation principles, maintain detailed processing records, conduct regular impact assessments, and provide easy management of data subject access requests.

Yes. Candidates can request deletion through our applicant support page at https://hirepass.com/contact/applicant-support. We handle all requests properly within GDPR timeframes whilst balancing legitimate retention requirements for compliance purposes.

We use a transparent pay per check model with free account setup. You're only charged for the specific checks you run, making budgeting straightforward.

No minimum commitments required. Our service is designed to be flexible, so you can use it as needed without complex agreements.

Invoices are automatically generated in your HirePass® Workspace.

Yes, enterprise accounts can configure multiple payment methods for specific departments or cost centres. This helps with internal billing and tracking expenses across your organisation.